Last Updated: [March 2, 2025]

Interpretation and Definitions

Interpretation

Words that begin with a capital letter are defined under the conditions specified below. These definitions apply equally whether the terms appear in singular or plural form.

Definitions

For the purposes of this Shipping Policy:

  • “Company” (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Finora.
  • “Goods” refers to the products available for purchase through the Service.
  • “Orders” means a request placed by You to buy Goods from Us.
  • “Service” refers to the Website.
  • “Website” refers to Finora, accessible from https://finorashop.com/.
  • “You” refers to the individual using the Service or the legal entity on whose behalf such individual is accessing the Service.

Thank you for shopping with us at https://finorashop.com/. Below are the terms and conditions governing our Shipping Policy.

Shipping Policy

At Finora, we prioritize ensuring that every order meets our quality standards before being dispatched. Each package is carefully prepared to guarantee that your items arrive in perfect condition.

Shipping Methods:

We offer a flat shipping rate of $4.45 on all orders across the United States.

Processing Time:

Orders are typically processed within 1 to 3 business days (Monday through Friday), ensuring a swift and efficient order fulfillment process. The daily order cut-off time is 2:00 PM (GMT-6).

Shipping Time:

Standard shipping generally takes between 4 to 9 business days (Monday through Friday). However, please be aware that shipping times may be extended during peak seasons or holidays. We appreciate your patience and understanding.

Estimated Delivery Date:

Your estimated delivery date is determined by adding the processing time to the shipping duration:

Estimated Delivery Date = Processing Time + Shipping Time

Shipping Parties

We partner with trusted shipping carriers to ensure timely and secure delivery. Our shipping providers include:

  • UPS
  • FedEx
  • USPS

Order Tracking:

After your order ships, we will email tracking details. Tracking updates may take up to 1–5 days to appear in the carrier system, especially during peak seasons.

Delivery Policy:

If we arrange shipping for your order, we take full responsibility for the product during transit. This includes any risks associated with loss or damage.

We encourage customers to inspect their items upon arrival. If you notice any damage or receive an incorrect item, please contact our customer service team promptly at support@finorashop.com.

Address Accuracy

Please ensure your shipping address is correct at checkout. If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

Marked as Delivered but Not Received

If tracking shows “Delivered” but you did not receive the package, please contact us within 30 days of the delivery date so we can assist.

Product Never Arrives

If your order does not arrive within the estimated delivery timeframe, contact us with your order number. We will investigate and provide a replacement or refund if the shipment is confirmed lost.

Refunds and Returns:

To ensure a smooth shopping experience, we accept refund or replacement requests within 30 days of receiving your order. To initiate a refund, please contact us at support@finorashop.com, and our team will guide you through the process.

Contact:

For any inquiries or assistance regarding shipping, contact us at support@finorashop.com.